Five years ago, Three Rivers Health was operating in the red and lacked visibility and insights to properly diagnose and address its challenges. Like many rural health systems, the organization had come to rely upon manual processes and extensive Excel spreadsheets in an attempt to understand the costs of delivering care and managing labor.
According to Steve Andrews, Chief Financial Officer, “We were literally standing at the precipice of the shared savings conundrum.”
These challenges led the Three Rivers leadership team to reconsider its strategy and look for a better technology solution with the ability to identify issues while there was still time to intervene.
Three Rivers quickly put Agilum’s financial analytics solutions to work, automating their previous manual and time-intensive reporting function. By providing real-time access to data via an intuitive and user-friendly reporting system, Agilum accelerated the process of gaining insights and driving important business decisions including:
- Understanding and optimizing both case mix and payer mix
- Measuring and improving quality across all service lines with significant results around orthopedics and wound care
- Identifying frequent fliers and those who aren’t using any other services so they can deliver more appropriate care
- Improving conversion rates from ER to inpatient stay and preventing future unnecessary ER admissions